2Sync Help
How to collect customer feedback, prioritize ideas and run your product in 2Sync. Short step-by-step guides with pictures.
Getting started
Where to begin: a project, the first records and your team.
Collecting feedback
The feedback widget for your site, the inbox and linking feedback to ideas.
Ideas and priorities
Ideas, problems and tasks, hypotheses and RICE prioritization.
Roadmap
Planning on a timeline: lanes, bars, milestones, presenting to the team and publishing.
Customer journey (CJM)
Customer journey maps: stages, emotions, pain points, metrics and links to the backlog.
Wiki and databases
Team documents, templates, real-time editing, publishing and databases.
Automations and API
Database rules, reminders, recurring pages, REST API and webhooks.