Collecting feedback
The feedback widget for your site, the inbox and linking feedback to ideas.
In this section
- How to add a feedback widget to your websiteThe 2Sync widget is a button in the corner of your site. A visitor clicks it, writes an idea or reports a problem, can attach a screenshot,…
- Processing feedback in the inboxThe feedback inbox is where everything your customers say ends up: feedback from the website widget, from the API, and what you add by hand…
- Customers, companies and demand for ideasFeedback is worth more when you know who it comes from. 2Sync links feedback to customers and their companies, and every idea shows who…
Updated October 22, 2026
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